Shipping and Returns

Shipping and Handling

We ship to the UK using Royal Mail First Class. Please phone for a price and also for  ask for rest of world. 


Delivery Schedule

Where items are in stock, we aim to get them to you within 5 working days, if you are requesting an individually commissioned item then you will be advised of the delivery time on enquiry.


Returns Policy

We have every confidence in the quality of our stock, however, if you are in any way dissatisfied with your purchase our returns policy is as follows:


To return a faulty or damaged item please email us at: fiona@friendandco.com 

or call our customer service number on Tel: +44 (0) 1342 410496 for return authorisation.


Please wrap the returns securely and include the original invoice with your return.

All items must be returned by recorded post within 7 days.in their original condition. We regret that we are unable to refund postage or pay for your postage costs.

We will replace faulty items with the same item, or I will refund you by cheque in full. Please note that our returns policy is only valid for 7 days from receipt of goods.

Privacy Policy

We do not sell, give away or rent your personal details to any organisation whatsoever.